1) Return Period:
Customers can return items within 14 days of receipt to be eligible for a full refund.
2) Reasons for Return:
2.1: If the order was incorrectly supplied (e.g., wrong items delivered).
2.2: If there is a manufacturing defect in the product.
3) Condition for Return:
Returns are accepted only for products that are unopened and unused. The product must have its original labels intact and be returned in the original packaging.
4) Delivery Charges:
Should a return be necessary, the delivery charge incurred by the customer will be fully refunded.
5) Refund Timeline:
Upon receiving the returned parcel from the customer, refunds are processed and completed within a period of 30 days.