Product Return Policy
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1) Return Period:
Customers can return items within 14 days of receipt to be eligible for a full refund. -
2) Reasons for Return:
- 2.1: If the order was incorrectly supplied (e.g., wrong items delivered).
- 2.2: If there is a manufacturing defect in the product.
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3) Condition for Return:
Returns are accepted only for products that are unopened and unused. The product must have its original labels intact and be returned in the original packaging. -
4) Delivery Charges:
Should a return be necessary, the delivery charge incurred by the customer will be fully refunded. -
5) Refund Timeline:
Upon receiving the returned parcel from the customer, refunds are processed and completed within a period of 30 days.